IBPS CRP-CSA XVI Recruitment 2026 Notification Released

11,403 Customer Service Associate (CSA) Vacancies in Public Sector Banks

The Institute of Banking Personnel Selection (IBPS) has officially released the CRP-CSA XVI Notification for recruitment of Customer Service Associates (CSA) (formerly known as Clerks) in participating Public Sector Banks. A total of 11,403 vacancies have been announced under the CRP-CSA XVI recruitment cycle, offering an excellent opportunity for graduates aspiring to build a career in the banking sector.

📌 Recruitment at a Glance

Particular

Details

Recruiting Agency

Institute of Banking Personnel Selection (IBPS)

Recruitment

CRP-CSA XVI

Post Name

Customer Service Associate (CSA) (Earlier: Clerk)

Total Vacancies

11,403

Recruitment Cycle

CRP-CSA XVI (2026 Recruitment Process)

Mode of Application

Online

📅 Important Dates

Event

Date

Online Registration & Fee Payment

1 August 2026 – 21 August 2026

Preliminary Examination

October 2026 (Tentative)

Main Examination

November 2026 (Tentative)

Provisional Allotment

March 2027

🎓 Educational Qualification

Candidates must possess:

A Bachelor's Degree in any discipline from a recognized University or an equivalent qualification recognized by the Government of India.

Candidates should satisfy the local language proficiency requirement of the State/UT for which they are applying, as prescribed in the official notification.

🎂 Age Limit

Minimum Age: 20 Years

Maximum Age: 28 Years

Age relaxation for SC, ST, OBC, PwBD, Ex-Servicemen and other eligible categories is applicable as per Government of India guidelines.

💰 Application Fee

Category

Fee

SC/ST/PwBD

₹175

General/OBC/EWS

₹850

📝 Selection Process

The recruitment process comprises:

Online Preliminary Examination

Online Main Examination

Provisional Allotment, subject to fulfillment of all eligibility conditions, including local language proficiency, wherever applicable.

📚 Examination Pattern

Preliminary Examination

English Language

Numerical Ability

Reasoning Ability

Main Examination

General/Financial Awareness

General English

Reasoning Ability & Computer Aptitude

Quantitative Aptitude

📋 Before You Apply

Candidates are advised to:

Ensure they meet all eligibility criteria before applying.

Keep scanned copies of the photograph, signature and other prescribed documents ready.

Use a valid email ID and mobile number throughout the recruitment process.

Read the detailed notification carefully before submitting the online application.

Download call letters from the IBPS website before each stage of the examination, as and when they are released.

🌐 How to Apply

Visit the official IBPS website.

Register using a valid email ID and mobile number.

Complete the online application form.

Upload the prescribed documents.

Pay the application fee online.

Submit the application and keep a copy of the confirmation page for future reference.

Official Website: IBPS Official Website⁠

 Official Notification (PDF): CRP-CSA XVI Notification⁠

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